In this article from HR Technologist, we discuss how chatbots can be leveraged to not only reduce the recruiter’s workload but improve engagement, productivity, and the employee experience.

Technologies such as artificial intelligence and chatbots have quickly become ubiquitous over the last few years. In fact, a 2017 Forrester survey had found that nearly three-quarters of service provider AI decision makers believed that 85 percent of customer interactions will be with software robots in five years’ time. The survey also stated that 49 percent of these decision intended to augment their AI budgets by at least six percent within months and 87 percent planned to grow their AI workforce.

The Chatbot Infiltration

Recruitment and chatbots

Improving the hiring process

Candidate experience

Proceed with caution

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